Return and Refund Policy

Welcome to Tools for Less!

We highly value your shopping experience and want to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely happy with your order, our dedicated team is here to assist you.

You have a generous 30-calendar-day window from the date you received your item to initiate a return.

To qualify for a return, please ensure that the item is unused and remains in the same condition as when you received it, free from any customer-induced damages. If the item was in a sealed box, kindly return it in its original packaging. For open box items, please ensure the date of purchase is stamped on them.

Your satisfaction is of utmost importance to us, and we genuinely appreciate your cooperation in adhering to these guidelines.

Thank you for choosing Tools for Less. Should you have any questions or require further assistance, please don't hesitate to reach out to our dedicated support team. Happy shopping!

Online Store Return Process:

1. Initiate a Return: To initiate a return, log in to your account on our website and navigate to the "Order History" section. Locate the order containing the item you wish to return and click on the "Return Item" button. Follow the simple prompts to provide the reason for the return and any additional details.

2. Contact Customer Service: If you encounter any issues during the return process or have specific inquiries, our dedicated customer service team is here to assist you. You can reach out to them through our "Contact Us" page on the website or via our toll-free customer service hotline.

Online Store Refund Process:

1. Terms of Refund: Once we receive and inspect the returned item, we will process the refund according to our refund policy. The item must meet the eligibility criteria mentioned in our return policy, ensuring it is unused and in the same condition as when you received it.

2. Duration: After the returned item is received and approved, the refund process usually takes 3-5 business days. Please note that the actual refund duration may vary depending on your payment method and financial institution.

3. Payment Details: The refund will be credited to the original payment method used for the purchase. If you paid with a credit card, the amount will be refunded to the same card. For payments made through other methods, the refund will be processed accordingly.

Contact Details:

Customer Service Email:  toolsforless03@yahoo.com

Customer Service Hotline: 346-375-8163 (available Monday to Saturday, 10 AM to 7 PM EST)

Live Chat Support: Available on our website during business hours.